At Haya by Ishma, your privacy is important to us. We are committed to protecting your personal information and ensuring a safe shopping experience.
When you place an order or contact us, we may collect:
Your information is used to:
We take reasonable measures to keep your personal information secure and confidential.
Your personal information is never sold or rented. Information may only be shared with:
When you message Haya by Ishma on Instagram, Facebook Messenger or WhatsApp, we receive the information Meta shares with us for that conversation:
These conversations are stored in our secure customer support system and are used only to answer your questions, take and confirm orders, verify payments and provide after-sales support. We do not use this information for advertising and we never sell it.
Conversation data is kept for as long as needed to support your orders (normally up to 12 months) and is then deleted, or earlier on request.
You may ask us at any time to see, correct or delete the personal information we hold about you, including your Instagram, Facebook and WhatsApp conversations with us.
See our Data Deletion Instructions for how to send a request.
Our website may use cookies to improve your browsing experience and website performance.
Haya by Ishma reserves the right to update this Privacy Policy at any time. Changes will be published on this page.
If you have any questions regarding this Privacy Policy, please contact us at support@hayabyishma.com or on WhatsApp at +92 316 3001111.