NEW COLLECTIONS | NUVELLE | 雅(YĂ) | SAKINAH📢 NO COD AVAILABLE (ADVANCE PAYMENT ONLY!) YOUR PAYMENT IS OUR AMANAH 🤍SHOP YOUR FAVOURITES NOW!
Haya By Ishma

FAQs

Frequently Asked Questions

Do you offer Cash on Delivery?

No. We currently accept 100% advance online payments only via JazzCash, Easypaisa, or Bank Transfer. COD is unavailable due to frequent returns and unconfirmed COD bookings.

How do I confirm my order?

Complete the full payment online and upload a clear payment screenshot with your order. Payments are manually verified within 24 hours, after which your order will be confirmed.

What are the delivery charges?

A flat PKR 250 delivery charge applies to every order, regardless of the number of abayas purchased.

How long does delivery take?

Orders are delivered within 7–8 working days after payment confirmation.

Do you offer international shipping?

Yes, international shipping is available. Charges and delivery time depend on the destination.

Can I exchange my order?

Exchange is available only for damaged, incorrect, or defective products, subject to approval by our team.

Can I return my order?

Returns are accepted only in case of a major manufacturing defect, subject to approval by our team.